Contact customer after the fair
Sample 2
Dear Claus,
It was nice to meet you in Hong Kong, and hope you had a good trip.
Thanks for your kind visit to our showroom. It’s a little pity that your schedule is so tight. If possible, we’d like to invite you to our office next time and show you around our three factories.
The follows are our meeting memo for your reference.
·For 5.1CH standard DVD player, US$21
·DivX version, add US$1 per set
·Nero function, add US$0.5 per set
For DVD-T and new project MD-2720, it is still under consummating. When it is completed, we’ll inform you immediately. Also we’ll arrange DVD-591/DivX-592 sample for your test.
Even though we met a lot of problems by first cooperation, now it’s OK and the second container will be dispatched next week. I think we can run more smoothly by the following days. Both sides know each other better. And also we learn a lot from your professional, cautious and serious working style.
I do hope you could share some of your proposals of our next step cooperation. Your ideas for our whole year plan will be helpful. Please try to offer me some minds, we’d hope we could expand our business, work more strategically, and support you by our best service.
Best regards,
Aaron
Notes
1. 客户通常都会参加展会,一方面是考察现有的供应商,面谈为了订单的计划,落实新订单的价格或者跟进进行中的订单情况;另一方面获取更多的产品信息,包括市场新价格,同类产品新的供应商等。
2. 展会后,对与客户面谈的内容进行总结,主动给客户发会议记录。
3. 再次提及洽谈的内容,更为详细地说明这些内容的具体情况。特别死关于样品或者订单进行的时间等方面的确定。
4. 进一步充实内容。包括对彼此之间合作的评价以及对未来的展望,还有对客户的操作方式的了解等。对问题点到即可,重点是展望合作和服务质量的改进。
5. 提出自己的希望,同时也提醒客户,随着合作的深入,将来可以为客户提供更优质的服务,以增强客户的信心,这样可以加深合作。