外贸英语写作（17）

　Customer ask for more free samples

　Dear Simon,

　Thanks for your kind confirmation. We hope to confirm the deposit soon also. Please kindly send us the bank confirmation accordingly.

　Regarding samples to ISI for test, we are arranging now. As per the order quantity, we could offer you 2pcs of free samples. It is the best we can do. And it is confirmed when we was talking about the order.

　I will keep you informed the sample status any time.

　Best regards,

　Grace

　Notes

　1. 收到订金或者信用证是订单最终确认的依据。客户确认订单之后，仍需要确认订金的到达日期，这样有利于安排生产。

　2. 由于某些原因，有时候客户会突然要求提供更多的免费样品。但是订单价格，数量等细节已经确认，对于这种情况，要了解清楚订单状况，部署策略，既不得罪客户，也不让公司难做。对客人来说，可能你不够好，但还是可以接受的。对公司来说，也做到了在正常情况内，而不是例外的。