外贸英语写作（82）

　Dear Water,

　How are you? Did you receive money?

　Irina

　Dear Irina,

　Today we may get it. And I will keep you informed.

　Your forwarder has offered the S/O to us. We will catch the vessel on May 6th.

　Best regards,

　Water

　Notes

　客户关心的问题要肯定回复，做到让客户放心。这样既体现了公司的服务水平，也体现了自己的工作效率。客户的满意度提高了，对公司形象和个人形象的提高都是非常有好处的。让订单操作顺畅，是更多订单的前提保障。