外贸英语写作（16）

　Dear Water,

　I am sorry but I can not pay for the sample. I am really sorry. If you want me to test if please send it, if you can not do it, it is ok. We will try in the future.

　Best regards,

　Javier Ayllon

　Dear Javier,

　Thanks for your e-mail.

　Can we try this, when you place the order, we will refund you the charges? As I guess nearly every company will request sample charges. We ask for sample charges only to wish the customer to care about our samples and we can seize the suitable chance to do some projects.

　If the model is suitable for your market, we hope we can support you and fix it. When you become our stable customer, we can offer you more free samples.

　By the way, if you think the sample charge is a small amount, are you interested in other models?

　Looking forward to hearing from you.

　Best regards,

　Water

　Notes

　1. 面对客户的拒绝，不要轻易放弃，要时时保持信心和干劲十足。方法都是人想出来的，适时地做一些努力，抓住每一个可能的机会，总是会有收获的。即使一时无法合作，但希望还在。因为几百万甚至几千万的生意是需要时间去磨合才能成功的。

　2. 做进一步努力的时候，更明确地让客户知道自己的底线并适当做一些承诺。

　3. 再一次的建议，也是解决问题的方法之一。基于自己的利益之上，要设身处地地位客户着想。这样更易于达成合作。