Take the information from other colleagues
Sample 3
Dear Andy,
This is Tina, sales representative of ABC Electronic Company. Thanks for Eden’s assignment, I’m pleased to have the opportunity to contact you and take charge of our cases directly. Hope we can set long-term business relationship and expand business it the future.
Now I’m taking up your first order-2002 (DVD recorder), all the specifications and other details will be followed by me. Therefore if you have any problem, please feel free to contact me.
Further to your new order, please refer to the attachments for our quotations, we are waiting for your confirmation. Surely we will get a good delivery date for you.
Thank you for your good cooperation and your early reply will be appreciated.
Best regards,
Tina
Notes
1. 对已联系或者已合作的客户,函电撰写主要体现服务,不让客户感觉到突兀。
2. 对暂时无合作,曾经联系密切,有邮件阅读回执的客户要保持联系,在某个特定的而时间提醒客户产品的报价,以及产品的市场销售情况等。假如知道对方公司和自己公司生产的产品相符,要多参考客户公司的网页,根据网页上的信息,不断向客户展开猛烈的“攻击”。另外,适当的电话联系也是必须的,或者以传真的方式,或者直接给客户发邮件。尝试不同的方式反复联系,提高成功的可能性。