外贸英语写作（19）

　Dear Simon,

　Regarding the points you mentioned, please find our reply as below.

　Our boss only allowed 2pcs free. 3pcs is beyond our control. As we never allow any free sample for customer. But we can promise you that we can allow you one more piece for your repeat order. Let’s do it step by step. I do hope we could confirm this point.

　Best regards,

　Grace

　Notes

　1. 有针对性地回复客户的邮件，让他明确知道结果。

　建议和转告公司接下来的做法。纵然有些承诺可能是虚的，因为这是以后的事情，但是话要说在前面。因为要有一个可以让人接受的理由。就像平常大家互相吵架一样，要和好了，要有一个可以让大家下台的台阶。