外贸英语写作（40）

　Dear Tania,

　Thanks for your kindly e-mail. Glad to talk to you by MSN. But still something is open to the deal.

　We know that the price is a big issue for an order, as we negotiated many many times. As now you suggest the price USD22.8 for DivX. Again I have tried to explain your future orders to my manager. But USD23 for DivX is the best and final price. See I have done many things for this order. I really wish you also do your part to go forward. Of course I wish we could establish long-term relationship together. And consider you as one of our best customers. But without your efforts, we could not realize win-win.

　Believe you could do this time.

　Thanks and regards,

　Water

　Notes

　MSN等即时的沟通方式，客户下线之后，可能不把在线聊天的内容放在心上，或者会忘记。无论所谈的价格是否有变化，配合地写一封正式的邮件加以说明情况尤为重要。把涉及的内容，清晰地向客户一一列明。因为邮件的保存时间更长，随时都可以回查。如果是即时工具，这些数据或者资料比较容易遗忘和丢失。