建议回复:
Dear David,
Good day to you.
I tried to get you on the phone yesterday, but it was a pity that you were not in the office.
Regarding the offer of memo foam pillow, sorry to cause you some inconveniences. We hope to keep the same US$ 20/pc, the offer is really special for you. You know well the cost of furniture, and we are a factory and we have to cover much cost on factory management. The pressure is quite heavy for us. Now the US dollar drops dramatically as well, but the material cost is rising. Sometimes we are forced to increase the price. But we always do best to cover more on our side.
For the current order, to be frank, now we offer to other customers’ US$ 22.5/pc. We’d keep it as a secret. To appreciate our long-term cooperation.
Our boss finally promised the price USD20/pc. Believe now we can move forward the order as planned. Could you kindly let us know when we can expect the deposit?
At the same time, attached please find the pillow logo for your approval. Is it the one for you?
Best regards,
Yvonne
Notes
1. 开篇提及给客户打电话。表示重视与客户之间的合作。诚恳!
2. 说明接受开始的报价。简洁的说明理由,由于工程面临各种的压力,在情在理。客户会比较乐意接受。
3. 加以强调说明价格的优惠和特别允许,以利于客户容易接受和加速订单的进展。
4. 期望。加强对解决问题的肯定。