外贸英语写作（102）

　Dear Elian,

　I think you must also get the modification report from SPD. At the same time your engineers may analyze it. From our engineers, the solution is not the best, as it adds more magnetic loops, complicated and cost increasing. It is negative competition in the market promotion.

　Regarding the STANDARD TECHNICAL FEATURES, I have come to factory to consult relative engineers, they clarified my confusion that this points are simply and easily to upgrade. As the previous sample, it is sure that it must be OK, which confirmed by your side as well. And DVD making is our strong advantage, also we are cautious to your goods. On the other hand, you may get some information from your engineers about upgrade.

　Regarding the upgrade, it is only upgrade, no need to modify anything. There is any vital defect to impact usage. As the inspection has passed, now I think we’d better focus on the main points, time is so tightened. You know we must catch the vessel closing on March 28th. Expect weekends, no much time left. But the rework and re-inspection still required several days. Therefore please kindly take all these into consideration. We, at our side are always preparing to do our best to fulfill the shipment.

　Awaiting your further comments soon.

　Best regards,

　Water

　Notes

　1. 客户请验货公司验货后不通过或者有一些地方需要改进，最后判定待决(pending)。这样的情况时不时都会碰到，也是令人比较头疼的问题。

　2.发现问题不能等。拿到检验报告之后，要充分了解这些问题的严重性，切忌冲动行事，而是要逐一分析并记录，胸有成竹之后向客户说明情况，分析问题的轻重。这些问题到底是什么样的问题，让客户更清楚地了解细节，方便他们进一步裁决。因为延误船期，有可能会造成意想不到的恶果。值得注意的而是，分析问题的轻重不是帮客户做决定。