Unit 1 Basic Knowledge of Business Letter Writing
n商务书信写作的基础知识
nⅠ.Form and Structure of Business Letters
n商务书信的书写格式及构成
n1.Form
n格式
n2.Structure
n构成
n3.Addressing Envelopes
n信封的写法
nⅡ.Writing Principles of Business Letter
n写信的原则
nExercises
n练习
nUnit 2 Establishing Business RelationsInquiring Credit Reference
n建立贸易关系及信用调查
nUnit 3 Enquiries and Replies
n询价及回复
nUnit 4 Quotations-Sales Letters,Firm OffersCounter Offers
n报价、推销信、报盘及还盘
nUnit 5 Orders,Acceptances and Rejections
n订单、接受和回绝
nUnit 6 Sales Confirmation and Purchase Contract
n售货确认书及购货合同
nUnit 7 Payment
n支付
nUnit 8 Transport and Insurance
n装运及保险
nUnit 9 Complaint,Claim and Settlement
n申诉、索赔和理赔
nUnit 10 FaxE-mail
n传真及电子邮件
nUnit 11 Case Study
n案例
nUnit 12 Letter of Intent,Agreements and Contracts
n意向书、协议和合同
nUnit 13 Invitation for Bids-Bid-Notice of AwardAdvertisments
n招标通知、投标书、中标书及广告
nUnit 14 Social Contact Correspondences
n社交常用信函
n附录:商务英语常用缩略语