第一章 Receiving Foreign Trademan 迎接外商须热情
A Welcome at the Airport 机场迎接
Entry Visa 入境验证
Through the Customs 通过海关
To the Hotel 前往宾馆
第二章 Services Entertainments 吃喝玩乐显个性
Reception 登记人住
Giving a Banquet 设宴招待
Having a Ball 举行舞会
Room Services 客房服务
Currency Exchange 货币兑换
Dining Hall Service 餐饮服务
Shopping Service 购物服务
第三章 Business Negotiations 谈判成败一张嘴
Preliminary Talk 初次会谈
Product Introduction 产品介绍
Inquiry and Offer 询价报盘
Counter-Offer 讨价还价
Acceptance and Order 接受与订货
Payment and Delivery 付款与交货
Packing and Shipment 包装与装运
Inspection and Insurance 商检与保险
Agency and Contract 代理与签约
Claims and Settlement 索赔与理赔
第四章 Visits Sightseeing 情不自禁u201c爱u201d上你
Sightseeing Plan 游览计划
Visiting Nanjing 游遍南京
Introducing Chinau2019s Culture 介绍中国文化
Saying Goodbye and Seeing Off 告别与送行