Enquiry from customer
Samples 3
Dear Sirs,
I am the purchase manager of Sound Master Company in South Africa. We are planning to import mattress. The quantity may be around 200 sets at the first time. And our boss Mike and I will visit China next month. We would like to talk to you in your factory. In order to get the visa from Chinese Embassy, can you send an invitation letter to us?
We are looking forward to hearing from you soon.
Best regards,
Anson
Reply to the above
Dear Anson,
Thank you very much for your kind enquiry to us. My name is John. From now on, I will follow up your orders and offer best sales service with my professional experience.
Because we don’t have your ideas about target item, I would like to offer you some fast sale items in South Africa for your easy reference first. The details are as attached. We are also inviting you to visit our website at www.shvfurniture.com to know more details about us.
Regarding the invitation letter, we would like to share some information with you. Normally we have to submit application form and relative necessary information to our government for approval first. As we didn’t start cooperation before, the application period may be longer. In order not to affect your schedule, I would like to advise that if you have other business partners here, you’d better ask them to help you. So you may get the visa within one week. Please take our suggestion as reference. Surely we are pleased to apply for you if you need our help. But please send us the details about the people who will come.
To catch the visit schedule and run the business soon, shall we exchange some important ideas first? We may conclude some agreements before you visit in China.
We welcome your coming and visiting. And looking forward to our cooperation soon.
Best regards,
John
Notes
1. 有些国家的客户如果要到中国来访,申请签证时,需要工厂提供邀请函。邀请函的申请需要相关政府部门提供详细的资料,比如到访人的个人资料,双方之间生意往来的资料,包括发票,报关单以及工厂的营业执照等重要文件。申请的程序比较复杂,申请的世界也比较漫长,需要一个月左右。
2. 类似的询盘,回复药抓住重点词语,比如“import mattress, visit China, invitation letter” 突出分析客户的需求,以加快合作为目的,有针对性地回复和建议。