Dear Tania,
How are you? I was trying to call you today, talking about the order DVD-558A. But sorry, failed. And it seems that the telephone number 39 25435789 is a fax number. Could you let me know your new telephone number? And the extension number if it has please.
By the way, could you convey more information about the order?
Awaiting your reply soon
Thanks and regards,
Water
Notes
有时候客户回复邮件不是很及时,除了催促之外,我们还要对整个订单或者项目有总体的把握。比如合同会签,支付订金的时间,产品包装资料的确认等。如果需要紧急处理的事情,当天内必须完成。这也是树立一种负责任的工作态度和对工作有责任心的体现。而电话联系时最直接,最快捷的方式,要适时适地的运用。