T: Good morning. Water, how are you today?
W: hi, Tania, I’m fine. How are you?
W: Sorry I was a little busy and went away just now. Today I am full hands. But could you check your e-mail? I have replied you by e-mail
Notes:
尽量避免以太直接的方式商谈价格。需要明确的是,如果所销售的商品不是快速流转或者库存的商品,而是需要时间制造,也需要较长时间走货的商品,应尽量避免和客户长时间直接交锋。
文中,其实是故意很久才回客户。和客户以MSN直接谈价格,时间久了就会出现僵持的局面。价格是很重要的话题,不同的产品需要不一样的沟通方式,或者结合不同的方式去谈。