T: yes.
T: as divx pls accept usd22.5, and close this deal immediately.
W: pls see my e-mail. And let us proceed as it.
T: ok, I saw it, is it ok 1*40GP, but pls accept USD22.5 as agreed for the previous deal.
Pls meet me and close everything.
W: I must clarify that 558A is mini size not normal size.
T: I know.
W: so the price far out of control.
T: normal size is expensive than mini size one.
W: then the price is different, and now we quote you best best price and MOQ.
T: come on, water, you are a very great company. If you want you can meet my interest.
W: thanks for your appreciation. But now for the quantity, I may not do.
T: you know DivX in Italy are very cheap.
W: also you know I have allowed you the cheapest price now.
T: help me to be competitive.
W: Tania, we have many workers to make products for you. As a factory, we could not lose cost to do business, I think you could understand.
T: I understand your position
W: so come on.
T: but…pls understand my position, I don’t want to go out from DivX market for the high price.
W: yes, so we gave you the best price. We have done much for you. Pls do your part also. Some cents are really important for a factory.
T: for mini size?
W: I strove many times for competitive prices; the manager really went crazy…
T: but I changed the items and pls meet me on the price for this new item.
W: ya…I gave the good price already.
T: you have grant us no discount on it.
W: oh… you know at first usd22.8/unit, but finally we confirmed you usd22.5 for the previous order.
T: only 0.03you took off.
W: I think it is o.3.
T: yes, sorry, Water, it’s very hard to negotiate with you. Tell me what I have to do make you softer.
W: I have done much for you. I also wish to do more. But we will bankrupt. How you wish us to be like that?
T: at this point I really don’t know. I have to talk to my boss. I think he cannot accept this price. It’s really too high for us. I am sorry for that.
T: hi water, I am sorry my boss says that it is too high we cannot accept. Could you decrease the price up to usd22.8?
W: sorry my boss could not accept the price you gave.
T: don’t even 22.8
W: I think we have given the best price. Pls study again. I also think you must compare with other suppliers.
T: I did it.
W: yes, we are waiting for your exciting news.
T: my exciting news is that I’d appreciate very much your divx at the price of usd22.8. I pay you today if you could give me this price.
W: I wish to give you, but my boss will kill me.
T: I think you could persuade him if you want.
W: please kindly send me by e-mail. I will reply you officially.
Notes
MSN作为一种即时的,更为直接的沟通方式,语言运用可以更轻松幽默。但是切忌混乱,要清晰自己的方向,注重引导客户,向客户提出互利的合作方法。