二.订单
客人询问最小单数量
35.What's minimum quantity of an order of your goods?
询问订货数量
36.How many do you intend to order?
37.Would you give me an idea how much you wish to order from us?
38.When can we expect your confirmation of the order?
39.As our backlogs are increasing, please hasten the order.
40.Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer?
41.We regret that the goods you inquire about are not available.
客人回答订单数量
42.The size of our order depends greatly on the prices.
43.Well, if your order is large enough, we are ready to reduce our price by 2 percent.
44.If you reduce your price by 5, we are going to order 1000sets.
45.Considering the long-standing business relationship between us, we accept it.
46.This is a trial order; please send us 100 sets only so that we may test the market. If successful, we will give you large orders in the future.
47.We have decided to place an order for your electronic weighing scale.
48.I'd like to order 600 sets.
49.We can't execute orders at your limits.
感谢下单
50.Generally speaking, we can supply form stock.
51.I want to tell you how much I appreciate your order.
52.Thank you for your order of 100 dozen of the shirts. We assure you of a punctual execution of your order.
53.Thank you very much for your order.
三.交货
客人询问交货期
54.What about our request for the early delivery of the goods?
55.What is the earliest time when you can make delivery?
56.How long does it usually take you to make delivery?
57.When will you deliver the products to us?
58.When will the goods reach our port?
59.What about the method of delivery?
60.Will it possible for you to ship the goods before early October?
答复交货期
61.I think we can meet your requirement.
62.I ‘m sorry. We can't advance the time of delivery.
63.I'm very sorry for the delay in delivery and the inconvenience it must have caused you.
64.We can assure you that the shipment will be made not later than the fist half of May.
65.We will get the goods dispatched within the stipulated time.
66.The earliest delivery we can make is at the end of September.
客人要求提早交货
67.You may know that time of delivery is a matter of great important.
68.You know that time of delivery if very important to us. I hope you can give our request your special consideration.
69.Let's discuss the delivery date first. You offered to deliver the goods within six months after the contract signing.
70.The interval is too long. Could we expect an earlier shipment within three months?
稳住客人
71.We shall effect shipment as soon as the goods are ready
72.We will speed up the production in order to ship your order in time.
73.If you desire earlier delivery, we can only make a partial shipment.
74.But you'd better ship the goods entirely.
75.We'll try our best. The earliest delivery we can make is in May, but I can assure you that we'll do our best to advance the shipment.
76.I'm afraid not. As you know, our manufacturers are full and we have a lot of order to fill.
77.I'll find out with our home office. We'll do our best to advance the time of delivery.
78.Thank you very much for your cooperation.
79.I believe that the products will reach you in time and in good order and hope they will give you complete satisfaction.
四.签单
签单前建议
1.Before the formal contract is drawn up we'd like to restate the main points of the agreement.
2.We can get the contract finalized now.
3.Could you repeat the terms we've settled?
4.It is very important for us to abide by contracts and keep good faith.
5.Have you any questions as regards to the contract?
6.I'd like to hear your ideas about the problem.
7.I think it is better to have a good understanding of all clauses before signing a contract.
8.Do you have any comment to make about this clause?
9.Do you think the contract contains basically all we have agreed on during negotiations?
10.Everything has been arranged well. I hope the signing of the contract will go smoothly.
11.These are two originals of the contract we prepared.
询问签单
12.When shall we sign the contract?
13.Mr. Brown, do you think it is time to sign the contract?
14.Shall we go over the other terms and conditions of the contract to see if we agree on all the particulars?
15.Shall we sign the contract now?
16.Just sign there on the bottom.
17.The contract is ready, would you mind reading it through?
18.We have reached an agreement on all the clauses discussed so far. It is time to sing the contract.
签单后祝语
19.I'm very pleased that we have come to an agreement at last.
20.Let's congratulate ourselves for the successful contract.
五.付款方式
客人询问付款方式
1.Shall we discuss the terms of payment?
2.What is your regular practice about terms of payment?
3.What are your terms of payment?
4.How are we going to arrange payment?
回复询问付款方式
5.We'd like you to pay us by L/C.
6.We always require L/C for our exports and we pay by L/C for our imports as well.
7.We insist on full payment.
8.We ask for a 30 percent down payment.
9.We expect payment in advance on first orders.
客人建议付款方式
10.We hope you will accept D/P payments terms.
http://11.In view of this order of small quantity, we propose payment by D/P with collection through a band so as to simplify the payment procedure.
12.Payment by L/C is the safest method, but rather complicated.
礼貌拒绝客人
13.'m sorry. We can't accept D/P or D/A. We insist on payment by L/C.
14.I'm afraid we must insist on our usual payment terms.
15."Payment by installments" is not the usual practice in world trade.
16.It is difficult for us to accept your suggestion
接受客人付款方式
http://17.In view of our long friendly relations and the efforts you have made in pushing the sales, we agree to change the terms of payment from L/C at sight to D/P at sight; however, this should not be taken as a precedent.
18. have no alternative but to accept your terms of payment.
信用证要求及货币
19.When should we open the L/C?
20.Your L/C must reach us 30 days before the date of delivery so as to enable us to make all necessary arrangements.
21.How long should our L/C be valid?
22.The L/C should be valid 30 days after the date of shipment.
23.Could you tell me what documents you'll provide?
24.Together with the draft, we'll also send you a full set of bill of lading, an invoice, and an insurance policy, a certificate of origin and a certificate of inspection. I suppose that is all.
http://25.In what currency will payment by made?
26.We usually do business in U.S.dollars as world prices are often dollars based.
六.保险
客人询问保险
1.As for the insurance, I have quite a lot of things which I am still not clear about.
2.May I ask you a few questions about insurance?
3.What do your insurance clauses cover?
4.I wonder if the insurance company holds the responsibility for the loss.
5.Have you taken our insurance for us on these goods?
6.Can you tell me the difference between WPA and FPA?
7.What risks are you usually covered against?
8.Is war risk to be covered?
9.I'd like to have the insurance of the goods covered at 110% of the invoice amount.
Nice to meet you . I’ve heard a lot about you. 很高兴认识你，久仰大名。
We offer you our best prices， at which we have done a lot business with other customers.我们向你们报最优惠价，按此价我们已与其他客户做了大批生意。
Will you please tell us the specifications， quantity and packing you want， so that we can work out the offer ASAP. 请告诉我们贵方对规格、数量及包装的要求，以便我方尽快制定出报价。This is the pricelist， but it serves as a guide line only. Is there anything you are particularly interested in. 这是价格表，但只供参考。是否有你特别感兴趣的商品?
Do you have specific request for packing? Here are the samples of packing available now， you may have a look. 你们对包装有什么特别要求吗?这是我们目前用的包装样品，你可以看下。
How do I pronounce your name? 你的名字怎么读?
How do I address you? 如何称呼您?
It’s going to be the pride of our company. 这将是本公司的荣幸。
I’m sorry to disturb you. 对不起打扰你一下。
Excuse me a moment. 对不起，失陪一下。
Excuse me. I’ll be right back. 对不起，我马上回来
我们的产品质量与其他生产商一样的好，而我们的价格却不象他们的那样高。哎，你对哪个产品感兴趣?You can rest assured. 你可以放心。
We are always improving our design and patterns to confirm to the world market.我们一直在提高我们产品的设计水平，以满足世界市场的要求。
This new product is to the taste of European market. 这种新产品欧洲很受欢迎。
I think it will also find a good market in your market.我认为它会在你国市场上畅销。
Fine quality as well as low price will help push the sales of your products.优良的质量和较低的价格有助于推产品。
What line of business are you in? 你做那一行? Let me introduce you to Mr. Li， general manager of our company.让我介绍你认识，这是我们的总经理，李先生。
It’s an honor to meet. 很荣幸认识你。
Keep in touch. 保持联系。 Thank you for coming. 谢谢你的光临。
Don’t mention it. 别客气
Excuse me for interrupting you. 请原谅我打扰你。
What about the price? 对价格有何看法?
What do you think of the payment terms? 对支付条件有何看法?
How do you feel like the quality of our products? 你觉得我们产品的质量怎么样?
While we appreciate your cooperation， we regret to say that we can’t reduce our price any further.虽然我们感谢贵方的合作，但是很抱慊，我们不能再减价了。
Reliability is our strong point. 可靠性正是我们产品的优点。
We are satisfied with the quality of your samples， so the business depends entirely on your price. 我们对样品的质量很满意，因此交易的成败就取决于你们的价格了。
To a certain extent，our price depends on how large your order is.在某种程度上，我们的价格就得看你们的 定单 有多大。
This product is now in great demand and we have on hand many enquiries from other countries.这种产品现在需求量很大，我们手头上来自其他国家的很多 询盘 。
Heavy enquiries witness the quality of our products. 大量 询盘 证明我们的产品质量过硬
We regret that the goods you inquire about are not available. 很遗憾，你们所询货物目前无货。
My offer was based on reasonable profit， not on wild speculations.我的报价以合理利润为依据，不是漫天要价。
Moreover， we’ve kept the price close to the costs of production.再说，这已经把价格压到生产费用的边缘了。
Could you tell me which kind of payment terms you’ll choose? 能否告知你们将采用那种付款方式?
Would you accept delivery spread over a period of time? 不知你们能不能接受在一段时间内分批交货?
Thank you for your inquiry. Would you tell us what quantity you require so that we can work out the offer? 谢谢你询价。为了便于我方提出报价，能否请你谈谈你方需求数量?
Here are our FOB price. All the prices in the lists are subject to our final confirmation.
这是我们的 FOB 价格单。单上所有价格以我方最后确认为准。
In general， our prices are given on a FOB basis. 通常我们的报价都是FOB价。
Our prices compare most favorably with quotations you can get from other manufacturers. You’ll see that from our price sheet. The prices are subject to our confirmation， naturally.我们的价格比其他制造商开价优惠得多。这一点你可以从我们的价格单看到，所有价格当然要经我方确认后方有效。
I wonder if you have found that our specifications meet your requirements. I’m sure the prices we submitted are competitive.不知道您认为我们的规格是否符合你的要求?我敢肯定我们的价格是非常有竞争力的
What about having a look at sample first? 先看一看产品吧?
What about placing a trial order? 何不先试订货?
The quality of ours is as good as that of many other suppliers， while our prices are not high as theirs.By the way， which items are you interested in?
附：
E组(发货)
EXW 工厂交货
F组(主要运费未付)
FCA 货交承运人
FAS 船边交货
FOB船上交货
C组(主要运费已付)
CFR 成本加运费
CIF 成本、保险费加运费付至
CPT 运费付至 CIP 运费、保险费付至
D组(到达)
DAF 边境交货
DES 目的港船上交货
DEQ 目的港码头交货
DDU 未完税交货
DDP 完税后交货
浙公网安备 33010802012068号
