Part One Reader-Oriented Modern Business English Writing
nChapter 1 Process of Business English Writing
nPart Two Modern Business English Writing
nChapter 2 Business English Letters
nChapter 3 Business English Email
nChapter 4 Business English Faxes
nChapter 5 Business English Memos
nChapter 6 Business English Minutes
nChapter 7 Business English Reports
nChapter 8 Resume
nChapter 9 Application Letter
nPart Three Business Letters for International Trade
nChapter 10 A Brief Introduction to International Trade Practice
nChapter 11 Establishing Business Relations
nChapter 12 Enqury
nChapter 13 Offer
nChapter 14 Counter-Offer
nChapter 15 Order and Acceptance
nChapter 16 Packing
nChapter 17 Shipment
nChapter 18 Payment
nChapter 19 Insurance
nChapter 20 Complaints,Claims and Adjustments
nAppendix A Currency
nAppendix B Banks
nAppendix C Trade Tems
nAppendix D Capitals and States of
nReferences