前言
Business letter Writing
Project 1 Establishing Business Relations
Project 2 Enquiries and Replies
Project 3 Offers and Count Offers
Project 4 Sales Promotion
Project 5 Conclusion of Business
Project 6 Terms of Payment
Project 7 Packing
Project 8 Shipment
Project 9 Insurance
Project 10 Claim and Settlement
Project 11 Agency
例信附录
Keys to Skill Training
参考文献
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