序
第2版前言
第1版前言
Unit 1Fundamentals of Writing English Business Letters
英文商务信函写作的基本
知识1
Unit 2Establishing Business Relations
建立业务关系22
Unit 3Status Enquiries
资信调查36
Unit 4Enquiries and Replies
询盘及回复52
Unit 5Quotation and Offer
报价和发盘68
Unit 6Counteroffer and Acceptance
还盘和接受83
Unit 7Sales Promotion
销售促销97
Unit 8Orders and Their Fulfillment
订单及其履行111
Unit 9Letter of Credit
信用证127
Unit 10Other Terms of Payment
其他支付方式143
Unit 11Packing
包装159
Unit 12Insurance
保险175
Unit 13Shipment
装运192
Unit 14Claim and Settlement
索赔与理赔209
Unit 15Modes of Trade
贸易方式231
Unit 16Memo,Fax and Email
备忘录、传真与电子
邮件249
Appendix
Appendix AUseful Phrases and
Expressions
实用短语264
Appendix BAbbreviations Commonly
Used in International
Trade
国际贸易中常用缩
略词282
Appendix CWriting Correctly
正确写作295
Appendix DKeys to Exercises
参考答案311
Bibliography 参考文献334Ⅷ