Layout of Business E-mails 商务电子邮件格式1
Part One Introduction介绍5
Lesson 1 An Inquiry 询盘5
Lesson 2 Factory Introduction 工厂介绍11
Lesson 3 An Offer 报盘14
Lesson 4 Inviting the Customer to Visit China 邀请客户来中国19
Part Two Samples样品25
Lesson 5 Sending Samples 寄送样品25
Lesson 6 Confirmation for Receipt of Samples 确认收到样品29
Lesson 7 Making Duplicate Samples with Substitute Material 用替代材料制作复样33
Lesson 8 Asking the Buyer to Pay for Molds 要求买方支付模具费用38
Lesson 9 Packing of the Duplicate Samples 复样的包装41
Lesson 10 Sending a PO 寄送购货订单44
Part Three Negotiating Business Terms商谈业务条款49
Lesson 11 A Counter-offer for LCD Monitors 对液晶显示器的还价49
Lesson 12 Confirming a Purchase Order 确认接受购货订单53
Lesson 13 Asking for Proforma Invoice 要求形式发票57
Lesson 14 Suggesting Payment by T/T 建议采用电汇支付62
Lesson 15 Suggesting Payment by D/P at Sight 建议采用即期付款交单支付67
Lesson 16 Sending Sales Contract 寄送销售合同70
Lesson 17 Asking the Supplier to Confirm L/C Application
要求供货方确认信用证申请书78
Lesson 18 Asking for Amendment to L/C Application 要求修改信用证申请书82
Part Four Executing Orders 执行订单89
Lesson 19 Updates on Rome Curtains 罗马窗帘最新进展情况89
Lesson 20 Apology for Postponement of Delivery 因推迟交货表示道歉94
Lesson 21 Changing P.O. Quantities 改变订单数量99
Lesson 22 Packing Requirements 包装要求102
Lesson 23 Reply from the Exporter on Packing 出口方关于包装的答复108
Lesson 24 Shipping Instructions装船须知110
Lesson 25 Sending Pictures for Shipment 寄送装运过程照片115
Lesson 26 Shipment on Pallets 用托盘运输119
Lesson 27 Shipping Advice 1 装船通知(一)121
Lesson 28 Shipping Advice 2 装船通知(二)125
Lesson 29 Making Documents Under L/C Terms信用证付款方式下的制单131
Lesson 30 Making Documents Under T/T Payment Terms 电汇付款方式下的制单147
Lesson 31 Confirmation No. for Wire Transfer 电汇确认号164
Part Five Quality Problem 质量问题169
Lesson 32 Poor Quality of Part of Shipment 部分货物质量低劣169
Lesson 33 Asking for Replacement 要求换货172
Lesson 34 Rejecting the Whole Container 拒绝整箱货176
Case Study 案例学习183
Stage 1 An Inquiry from a New Customer 新客户的询盘183
Stage 2 Negotiation on Price and Delivery 磋商价格与交货期185
Stage 3 Negotiation on Payment 磋商支付方式187
Stage 4 The First Order 第一笔订单188
Stage 5 Delivery 交货191
Oral Communication 口语交流199
Conversation 1 Schedule of a Visit 来访计划199
Conversation 2 Meeting the Customer at the Airport 机场接机201
Conversation 3 At a Hotel 宾馆入住203
Conversation 4 Visiting the Factory 参观工厂205
Conversation 5 At a Restaurant 在饭店207
Conversation 6 In the Sample Room 在样品室209
Conversation 7 Sample Modification 样品改动211
Conversation 8 Conclusion of Business 成交213
Conversation 9 The Farewell 送行215
Useful Abbreviation 常用缩略语217
参考译文与练习答案225
参考书目319