Unit 1 Business Letter Writing 1
General introduction to trade procedures 1
The formal letter format and layout 2
The envelope format 5
Basic writing skills 6
Unit 2 Establishing Business Relations 10
General introduction 10
Specimen letters 11
Notes 12
Useful words and expressions 14
Useful sentences 17
Exercises 19
Sample documents 20
Unit 3 Enquiries 22
General introduction 22
Specimen letters 23
Notes 24
Useful Words and Expressions 26
Useful sentences 28
Exercises 29
Unit 4 Offers and Counter-offers 31
General introduction 31
Specimen tetters 32
Notes 33
Useful words and expressions 35
Useful sentences 37
Exercises 38
Sample documents 40
Unit 5 Orders 41
General introduction 41
Specimen letters 42
Notes 43
Useful words and expressions 44
Useful sentences 46
Exercises 48
Sample documents 50
Unit 6 Business Contracts 51
General introduction 51
Specimen letters 52
Notes 53
Useful words and expressions 55
Useful sentences 56
Exercises 58
Sample documents 60
Unit 7 Payments 63
General introduction 63
Specimen letters 64
Notes 66
Useful words and expressions 68
Useful sentences 71
Exercises 73
Sample documents 74
Unit 8 Arranging Manufacturing 78
General introduction 78
Specimen letters 79
Notes 80
Useful words and expressions 81
Useful sentences 84
Exercises 85
Unit 9 Packing 87
General introduction 87
Specimen letters 88
Notes 89
Useful words and expressions 91
Useful sentences 94
Exercises 96
Sample documents 98
Unit 10 Commodity Inspection 99
General introduction 99
Specimen letters 100
Notes 101
Useful words and expressions 102
Useful sentences 104
Exercises 105
Sample documents 106
Unit 11 Insurance 108
General introduction 108
Specimen letters 109
Notes 110
Useful words and expressions 112
Useful sentences 114
Exercises 115
Sample documents 117
Unit 12 Shipment 119
General introduction 119
Specimen letters 120
Notes 121
Useful words and expressions 123
Useful sentences 128
Exercises 130
Sample documents 131
Unit 13 Complaints or Claims 133
General introduction 133
Specimen letters 134
Notes 135
Useful words and expressions 136
Useful sentences 138
Exercises 139
Sample documents 141
Unit 14 Agency 144
General introduction 144
Specimen letters 145
Notes 146
Useful words and expressions 147
Useful sentences 149
Exercises 150
Sample documents 151
Unit 15 International Crediting 154
General introduction 154
Specimen letters 155
Notes 156
Useful words and expressions 159
Useful sentences 161
Exercises 162
Sample documents 164
Unit 16 Post-business Correspondences 168
General introduction 168
Specimen letters 169
Notes 170
Useful words and expressions 172
Useful sentences 173
Exercises 174
附录 信函译文 177