外贸英语写作（7）

　Enquiry from customer

　Sample 4

　Dear Water,

　We are currently looking to expand our product line including memory foam mattresses and pillows.

　I will come to china next month. In the meantime, I would like to collect as much information as possible on prices and specifications.

　Please advise us at your earliest convenience.

　Best regards,

　Michael

　Reply to the above

　Dear Michael,

　We are glad to know that you will expand your business line on memory foam mattress & memory foam pillow. Believe we can serve you better and better in near future.

　First, please refer to the attachments for your reference.

　It is great that you will come to China for business. Please kindly arrange your schedule to visit our factory. We hope we can have a close talk face to face. Then we could show you our production lines and sample room. We are confident that if will make our cooperation smoothly.

　When your visit schedule is available, please kindly let me know.

　Best regards,

　Water

　Notes

　1. 客户计划扩展业务，对公司的产品表示感兴趣或者看好公司产品的前景，表示要来访中国，并要参观工厂。

　2. 针对这样的询盘，主要是分析客户的目的和要求，抓住重点词和主要意思。比如“expand, Collate price and specification”。根据获取的信息，有步骤，有的放矢地回复邮件。

　3. 在邮件中，对客户表示出诚意，细致，同时要展示公司主要的实力，以增加客户对公司的了解，增强合作信心。