商务谈判实例(八)Robert说明Pacer在行销与技术上的基础后,终于取信了Mark,也为此谈判迈开成功的第一步。在谈判佣金鱼合约期限这类议题之前,Robert想先确定一些条件,包括独家代理权与BotanyBay所能提供的协助。你知道Robert运用了哪些技巧,才不会让Mark以此作条件来威胁Pacer让步?
我们看看Robert怎么说:
M:Mr.Liu,whatkindsofsalesdoyouthinkyoucouldget?
R:Well,tobeginwith,we
'dhavetoinsistonsoleagencyinTaiwan.Webelievewecouldspike(激增)salesby30%to40%inthefirstyear.Butcertainconditionswouldhavetobemet.
M:Whatkindsofconditions?
R:We
'dneedyourfulltechnicalandmarketingsupport.
M:Couldyouexplainwhatyoumeanbythat?
R:We
'dlikeyoutogivetrainingtoourtechnicalstaff;we
'dalsolikeyoutopayafeeforafter-salesservice.
M:It
'snoproblemwiththetraining.Asforservicesupport,weusuallypayayearlyfee,peggedto(根据)totalsales.
R:SoundsOK,ifwecancometoterms(达成协定)onhowmuchisfair.Asformarketingsupport,wewouldlikeyoutoassume50%ofallcosts.
M:We
'dprefer40%.Manycustomerslearnaboutourproductsthroughinternationalmagazines,tradeshows,andsoon.Wepickupthetab(付款)forthat,butyougetthesalesinTaiwan.
R:We
'llthinkaboutit,andtalkmoretomorrow.
M:Fine.We
'dlikeyoutotellusaboutyourmarketingplans.