总序
n前言
nUnit1 Essentials of a Business Letter
n商务信函的基本要素
n1.1 Layout of a Business Letter
n1.2 Letter Styles
n1.3 Addressing Envelopes
n1.4 Faxes and E-Mails
nExercises
nUnit2 Starting Business and Establishing Business Relation
n开始业务与建立业务关系
n2.1 Related BusinessKnow ledge
n2.2 Text
n2.3 Useful Sentences
n2.4 Writing Tutorial:Deciding the Type of Your Letter
nExercises
nUnit3 Enquiries and Quotations
n询价与报价
n3.1 Related BusinessKnow ledge
n3.2 Text
n3.3 Useful Sentences
n3.4 Writing Tutorial:Beginning of a Business Letter
nExercises
nUnit4 Offer,Counter-Offer,Acceptance and Refusal
n发盘、还盘、接受或拒绝
n4.1 Related Business Knowledge
n4.2 Text
n4.3 Useful Sentences
n4.4 W riting Tutorial:Singling out the Key Purpose of Your Letter
nExercises
nUnit5 Credit and Status Enquires and Their Replies
n资信查询及回复
n5.1 Related Business Knowledge
n5.2 Text
n5.3 Useful Sentences
n5.4 Writing Tutorial:CorrectParagraph
nExercises
nUnit6 Order,Acceptance and Refusal
n订单、接受订单以及谢绝订单
n6.1 Related BusinessKnow ledge
n6.2 Text
n6.3 Useful Sentences
n6.4 Writing Tutorial:Making A Businesslike Ending
nExercises
nUnit7 Conclusion of Business and the Fulfillment of a Contract
n交易的达成和合同的履行
n7.1 Related Business Knowledge
n7.2 Text
n7.3 Useful Sentences
n7.4 Writing Tutorial:Proper Wording
nExercises
nUnit8 Letters to Discuss Payment
n洽谈支付方式信
n8.1 Related Business Knowledge
n8.2 Text
n8.3 Useful Sentences
n8.4 Writing Tutorial:Composing Appropriate Sentences
nExercises
nUnit9 Urging the Establishment and Amendment of L/C
n敦促开立和修改信用证
n9.1 Related Business Knowledge
n9.2 Text
n9.3 Useful Sentences
n9.4 Writing Tutorial:Keeping Coherence
nExercises
nUnit10 Packing,Marking and Shipment
n包装、运输标志以及装运
n10.1 Related Business Knowledge
n10.2 Text
n10.3 Useful Sentences
n10.4 Writing Tutorial:Using the Correct Punctuation
nExercises
nUnit11 Marine Insurance
n海运保险
n11.1 Related Business Knowledge
n11.2 Text
n11.3 Useful Sentences
n11.4 Writing Tutorial:Revising and Checking for any Possible Mistakes
nExercises
nUnit12 Letters to Discuss Agencies
n洽谈代理业务信
n12.1 Related Business Knowledge
n12.2 Text
n12.3 Useful Sentences
n12.4 Writing Tutorial:Paying Attention to Some Easily Misused Words or Phrases
nExercises
nUnit13 Complaints,Disputes,Claims and Their Settlements
n投诉、争议、索赔及解决
n13.1 Related BusinessKnow ledge
n13.2 Text
n13.3 Useful Sentences
n13.4 Writing Tutorial:Avoiding Dangling Modifiers
nExercises
nUnit14 Application Letters
n求职信
n14.1 Related Business Knowledge
n14.2 Text
n14.3 Useful Sentences
n14.4 Writing Tutorial:Paying Attention to the Sentence Structure
nExercises
nAppendixⅠ 美国州名标准缩写
nAppendixⅡ 加拿大省名标准缩写
nAppendixⅢ 常用地址和商务机构缩略语
nAppendixⅣ 世界主要机场、港口名称英中对照表