Unit 1 Essentials of a Business Letter
商务信函的基本要素
1.1Layout of a Business Letter
1.2Letter Styles
1.3Addressing Envelopes
1.4Faxes and E-mails
Exercises
Unit 2 Starting Business and Establishing Business Relation
开始业务与建立业务关系
2.1Related Business Knowledge
2.2Text
2.3Useful Sentences
2.4Writing Tutorial: Deciding the Type of Your Letter
Exercises
Unit 3 Enquiries and Quotations
询价与报价
3.1Related Business Knowledge
3.2Text
3.3Useful Sentences
3.4Writing Tutorial: Beginning of a Business Letter
Exercises
Unit 4 Offer, Counteroffer, Acceptance and Refusal
发盘、还盘、接受或拒绝
4.1Related Business Knowledge
4.2Text
4.3Useful Sentences
4.4Writing Tutorial: Singling out the Key Purpose of Your Letter
Exercises
Unit 5 Credit and Status Enquires and Their Replies
资信查询及其回复
5.1Related Business Knowledge
5.2Text
5.3Useful Sentences
5.4Writing Tutorial: Correct Paragraphs
Exercises
Unit 6 Order, Acceptance and Refusal
订单、接受订单以及谢绝订单
6.1Related Business Knowledge
6.2Text
6.3Useful Sentences
6.4Writing Tutorial: Making a Businesslike Ending
Exercises
Unit 7 Conclusion of a Business and the Fulfillment of a Contract
交易的达成和合同的履行
7.1Related Business Knowledge
7.2Text
7.3Useful Sentences
7.4Writing Tutorial: Proper Wording
Exercises
Unit 8 Letters to Discuss Payment
洽谈支付方式信
8.1Related Business Knowledge
8.2Text
8.3Useful Sentences
8.4Writing Tutorial: Composing Appropriate Sentences
Exercises
Unit 9 Urging the Establishment and Amendment of L/C
敦促开立和修改信用证
9.1Related Business Knowledge
9.2Text
9.3Useful Sentences
9.4Writing Tutorial: Keeping Coherence
Exercises
Unit 10 Packing, Marking and Shipment
包装、运输标志以及装运
10.1Related Business Knowledge
10.2Text
10.3Useful Sentences
10.4Writing Tutorial: Using the Correct Punctuation
Exercises
Unit 11 Marine Insurance
海运保险
11.1Related Business Knowledge
11.2Text
11.3Useful Sentences
11.4Writing Tutorial: Revising and Checking for Any
Possible Mistakes
Exercises
Unit 12 Letters to Discuss Agencies
洽谈代理业务信
12.1Related Business Knowledge
12.2Text
12.3Useful Sentences
12.4Writing Tutorial: Business Writing Principles u2014 Six Cs
Exercises
Unit 13 Complaints, Disputes, Claims and Their Settlements
投诉、 争议、 索赔及其解决
13.1Related Business Knowledge
13.2Text
13.3Useful Sentences
13.4Writing Tutorial: Avoiding Dangling Modifiers
Exercises
Unit 14 Application Letters
求职信
14.1Related Business Knowledge
14.2Text
14.3Useful Sentences
14.4Writing Tutorial: Paying Attention to the Sentence Structure
Exercises
Appendix Ⅰ各章练习题参考答案
Appendix Ⅱ美国州名标准缩写
Appendix Ⅲ加拿大省名标准缩写
Appendix Ⅳ常用地址和商务机构缩略语
Appendix Ⅴ世界主要机场、港口名称英中对照表
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