新世界商务英语系列教材:英语商务信函写作目录

Chapter 1准确和正确Correctness
Chapter 2数词的写法Amounts and Numbers
Chapter 3词法正确Correct Diction
Chapter 4语法正确Correct Grammar
Chapter 5汉化英语Chinglish
Chapter 6具体化Concreteness
Chapter 7体谅对方Considerateness
Chapter 8清楚易懂Clarity
Chapter 9简明扼要Conciseness
Chapter 10恭敬礼貌Courtesy
Chapter 11与时俱进Currency
Chapter 12一般询函Routine Requests
Chapter 13应求与自发询函Special Requests
Chapter 14肯定回复Positive Replies
Chapter 15否定回复Negative Replies
Chapter 16询价、报价与还价Enquiries，Offers and Counteroffers
Chapter 17订单与确认Orders and Replies
Chapter 18索赔与回复Claims and Replies