商务英语函电技能训练图书目录

前言

Chapter 1 Layout of a Business Letter

Chapter 2 Establishing Business Relations

Chapter 3 Business Negotiation

Chapter 4 Sending ProfOrma Invoice

Chapter 5 Signing a Contract

Chapter 6 Modes of Modern Communication

Chapter 7 Sales Promotion

Chapter 8 Terms of Payment

Chapter 9 Packing

Chapter 10 lnsurance

Chapter 11 Shipment

Chapter 12 ComplaintsClaims

参考文献^[1]