Chapter 1 Business Trips商务出行
Unit 1 Traffic交通
Unit 2 Bank银行
Unit 3 Customs海关
Unit 4 Hotel宾馆
Unit 5 Touring and Shopping旅游和购物
Chapter 2 Business Activities商务活动
Unit 1 Business Phone电话
Unit 2 Reception接待
Unit 3 Visiting参观
Unit 4 Meeting会议
Unit 5 Product Launch新产品发布会
Unit 6 Making a Product Presentation产品简报
Unit 7 Describing Products产品描述
Unit 8 Trade Show参加商展
Unit 9 Market Research市场调研
Unit 10 Product Promotion产品推销
Unit 11 Placing an Order订货
Unit 12 Dispute Settlement争端解决
Unit 13 Goods Returned and Replacing Goods退货换货
Unit 14 After-sale Service售后服务
Chapter 3 Business Negotiations商务谈判
Unit 1 Price Negotiation价格谈判
Unit 2 Business Talk业务接洽
Unit 3 Agency代理
Unit 4 Commission and Discount佣金和折扣
Unit 5 Bid and Tender招标和投标
Unit 6 Technology Transfer技术转让
Unit 7 Compensation Trade补偿贸易
Chapter 4 Other Relevant Knowledge商务相关知识
Unit 1 Interview面试
Unit 2 Staff公司员工
Unit 3 Corporate Culture公司文化
Unit 4 Corporate Training公司培训
Unit 5 Business Environment商务环境
Unit 6 Business Etiquette商务礼仪
Unit 7 E-business电子商务
Unit 8 Trade Mark and Patent商标与专利
Unit 9 Joint Venture中外合资企业
Unit 10 Culture and International Business文化与国际商务