Unit 1 Fundamentals of Writing English Business Letters
nUnit 2 Establishing Business Relations
nUnit 3 Enquiries and Replies
nUnit 4 Quotations and Offers
nUnit 5 Orders, Acceptances and Rejections
nUnit 6 Sales Confirmation and Purchase Contract
nUnit 7 Terms of Payment
nUnit 8 Transport and Insurance
nUnit 9 Complaint, Claim and Settlement
nUnit 10 Electronic Commerce and E-mail
nUnit 11 Agency
nUnit 12 Letter of Intent, Agreements and Contracts
nUnit 13 Invitation for Bids, Bidding, Notice of Award and Advertisements