商务英语：职场中道歉如何表达

　Sometimes it is necessary to tell someone bad news gently. 　1.A： I'm afraid I spilled coffee on the tablecloth.

　B： Oh， don't worry about it.

　A： I want to apologize. Is there anything I can do？

　B： Just forget about it. I never did like it anyway.

　2.A： I'm really sorry，but I seem to have misplaced your scarf.

　B： Oh，that's all right.

　A： I'm very sorry. Can I get you another one？

　B： No. Forget about it. It's not important.

　3.A： I'm sorry，but I can't find the book you lent me.

　B： That's OK.外贸知识

　A： I really feel bad about it. Let me buy you a new one.

　B： No. Don't be silly. I wouldn't dream of letting you do that.

　4.A： I feel terrible，but I've just broken your ashtray.

　B： It's nothing to get upset about.

　A： I don't know what to say. I'd like to replace it.

　B： No. It's out of the question.