碰到国外的客人索要样品,我们该如何回复呢?希望能给外贸新手一点启发:
样品索取回复样本
建议提供代用品
DearSirorMadam,
Itisapleasuretoknowofyourcontinuedinterestinourproducts.Thesamplesyouhaverequestedarenowavailableandwillbesentfreeofcharge.WehavesentthepackageviaFedEx,withAirwayBillNumber8180-8713-0983.
Wehopeyoufindthesesamplesyourkilling.Wewouldliketoreiteratethatweacceptcustomizationofproductstosuityourrequirements.
Plessedonothesitatetocontactusforanyfurtherclarification.Welookforwardtodoingbusinesswithyou.
Withbestwithes,
Hillary
能提供样品,但需要对方支付运费
DearSirorMadam,
Itisapleasuretoknowofyourcontinuedinterestinourproducts.Thesamplesyouhaverequestedarenowavailable.Samplesarefreeofcharge,butaccordingtoourcompany’policy,thecostomermustpaytheshippingcost.
SampleswillbesentimmediatelyassoonasthestandardUS$70shippingpaymentistransferredtoouraccountNo.009-334833299-2432atHongKong&ShanghaiBankingCorporation(HSBC)orwhenyouprovideuswithyourDHL,UPSorFedExaccountnumber.
Sorryfortheonconvenience,Ihopethislittleformslitywillnotstandinthewayofourfuturerelationship.
Wehopeyoucanunderstandourpositionandlookforwardtoourfuturecooperation.
Withbestragards,
Hillary
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