Chapter1BasicKnowledgeofBusinessLetterWriting商务书信写作基础知识 1
Ⅰ.TheAimofLearningInternationalBusinessEnglish 1
Ⅱ.TheKeysofLearningGoodBusinessEnglish 1
Ⅲ.TheThirteenTradeTermsinInternationalTrade 2
Ⅳ.StructureofBusinessLetters 3
Ⅴ.TheWaysofUsingtheWritingPartsandTheirStandardizedDesigns
InternationalLaserMachines 4
Chapter2BusinessWritingandEnvelopeAddressing商务书信和书写信封 15
Ⅰ.TheSevenPrinciplesofWritingEnglishBusinessLetters 15
Ⅱ.TheStylesofBusinessLetters 17
Ⅲ.WaysofEnvelopeaddressingandTheirStandardizedDesigns 31
Ⅳ.ThestylesofEnvelopeAddressing 32
Chapter3EstablishingBusinessRelations建立业务关系 36
Ⅰ.TheOriginofEstablishingBusinessRelations 36
Ⅱ.TheChannelsofEstablishingBusinessRelations 36
Ⅲ.LearningSomeSituationsbeforecommunicatingwiththeCustomers 37
Ⅳ.LetterExamples 38
Chapter4Inquiry,QuotationandCounter-offer询盘、报盘及还盘 52
Ⅰ.Inquiryu2026u2026u2026 52
Ⅱ.Offeru2026u2026u2026u2026u2026u2026 56
Ⅲ.Non-firmOffer 60
Ⅳ.Counter-offer 62
Ⅴ.DecliningtheCounter-offer 65
Chapter5PlacingOrders订货 69
Ⅰ.TheGeneralProceduresofTransactionNegotiatings 69
Ⅱ.TheWritingandtheRequirementsoftheOrderingLetter 69
Ⅲ.Examplesu2026u2026u2026 70
Chapter6LetterofCredit信用证 82
Ⅰ.TheFunctionofLetterofCredit 82
Ⅱ.TheProceduresofPaymentEffectingbyL/C 84
Ⅲ.SomeMainContentsofL/C 84
Ⅳ.TheClassificationandtheKindsofL/Cs 85
Ⅴ.TheL/CChecking 88
Ⅵ.GrantingAmendmenttoL/C 89
Ⅶ.RequestingExtensionofL/C 91
Ⅷ.L/CCheckingandL/CAmending 92
[1]Chapter7Shipment装运 102
Ⅰ.InternationalGoodsTransportationandGoodsShipment 102
Ⅱ.KindsofTransportationinInternationalTrade 103
Ⅲ.UrgingtheDeliveryoftheGoods 104
Ⅳ.ShippingAdvice 105
Ⅴ.BookingNecessaryShippingSpaceinAdvance 107
Ⅵ.ShipmentPackingandShippingMarking 110
Ⅶ.Non-deliveryoftheMetalBoxContainingToolKitandAccessaries 112
Chapter8PaymentEffecting付款 117
Ⅰ.TheWaysofPayments 117
Ⅱ.UrgingShipment 119
Ⅲ.AskingforCashPayment 120
Ⅳ.AcceptingtheInstallmentPayments 122
Ⅴ.NegotiatingPaymentDocuments 123
Ⅵ.AskingforDeferringPayment 125
Ⅶ.SomeDeformationsofFOBandCIFTerms 127
Chapter9Insurance保险 133
Ⅰ.CargoInsuranceforOceanMarineTransportation 134
Ⅱ.GeneralAdditionalInsurance 134
Ⅲ.SpecialAdditionalInsurance 135
Ⅳ.InquiringaboutInsuranceInformation 136
Ⅴ.AnsweringtotheInquiryaboutInsuranceInformation 137
Ⅵ.OfferingInsuranceCoverage 139
Ⅶ.ClaimingonPoorQuality 141
Ⅷ.SettlingtheClaim 142
Chapter10InternationalTendering国际招标 147
Ⅰ.TheProcessesofTendering 147
Ⅱ.TheWaysofTendering 148
Ⅲ.CallingforTenders 149
Ⅳ.SendingtheApplicationforBidding 152
Ⅴ.AcceptingtheTender 153
Ⅵ.LetterofGuaranteeforBidBond 154
Ⅶ.QualificationDocument 156
Chapter11Invitation邀请函 160
Ⅰ.InformingtheVisitingIntention 161
Ⅱ.SendingtheInvitationLetter 163
Ⅲ.SendingtheDelegationCompositionList 163
Ⅳ.ItinerariesandPrograms 165
Ⅴ.InvitationCard 166
Chapter12ResumeandJob-applicationForm简历与求职表 171
Ⅰ.ResumesandJob-applicationLetters 172
Ⅱ.AResumeWritteninItems 176
Ⅲ.HuntingforaProvisionalJob 178
Ⅳ.HuntingforaNewJob 179
Chapter13E-mail,Fax,E-commerceandEDI电子邮件、传真、
电子商务及电子数据交换 185
Ⅰ.E-mailu2026u2026u2026 185
Ⅱ.Faxu2026u2026u2026u2026u2026u2026 193
Ⅲ.E-commerceandEDI 196
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