前言
Part 1 Business Letters
英语函电1
Chapter 1 The Introduction of Business Letters
函电介绍1
1.1 Introduction
介绍1
1.2 The Principles of Business Writing
函电写作原则1
1.3 The Structure of Business Writing
函电写作结构2
1.4 Fax and Email
传真和电子邮件9
Chapter 2 Establishment of Business Relations
建立业务关系12
2.1 Request for the Establishment of Business Relations
请求建立业务关系12
2.2 A Letter of Reference and Reply
查询信回复信22
2.3 A Sales Letter
销售信34
Chapter 3 Enquires and Offers
询盘与报盘42
3.1 A General Enquiry
一般询盘43
3.2 A Specific Enquiry
具体询盘53
3.3 A Nonfirm Offer
虚盘59
3.4 A Firm Offer
实盘67
Chapter 4 Counteroffers
还盘76
4.1 Requests for Lower Price
要求降价的还盘77
4.2 Declining Price Reduction
拒绝降价的还盘86
4.3 Concession on Price
做出降价让步的还盘96
Chapter 5 Business Contracts and Orders
商务合同与订单105
5.1 Placing an Order
下订单107
5.2 Sending a Sales Confirmation
寄送销售合同117
5.3 Making a Repeat Order
续订业务128
5.4 Failure to Supply
不能供货137
Chapter 6 Payment Terms
付款方式147
6.1 Asking for Easier Terms
要求宽松的付款方式149
6.2 Requesting for Payment by D/A
要求承兑交单的方式付款157
6.3 Requesting for Payment by D/P
要求付款交单的方式付款166
Chapter 7 Letter of Credit
信用证175
7.1 Urging the Establishment of L/C
催开信用证176
7.2 Applying for L/C
申请开立信用证186
7.3 Advising the Establishment of L/C
通知开立信用证195
7.4 Amending L/C
修改信用证203
7.5 Asking for Extension of L/C
要求展证211
Chapter 8 Shipment and Insurance
装运与保险219
8.1 Packing Requirement
包装要求220
8.2 Urging Shipment
催装229
8.3 Proposing Part Shipment and Transshipment
建议分批装运和转运235
8.4 Shipping Advice
装船通知243
8.5 Insurance
保险251
Chapter 9 Complaints and Claims
申诉与索赔261
9.1 Complaints for Inferior Quality
因质量低劣提出索赔262
9.2 Claims for Poor Packing
因包装不当提出索赔272
9.3 Claims for Short Delivery
因数量短缺提出索赔279
9.4 Claims Accepted
理赔288
9.5 Claims Rejected
拒赔295
Chapter 10 Agency
代理301
10.1 Asking for a Sole Agency
要求独家代理302
10.2 A Favorable and Unfavorable Reply
同意与拒绝代理308
Part 2 Business Documents
单证314
Chapter 1 Contract
合同315
Chapter 2 The Application of L/C
开证申请书323
Chapter 3 L/C
信用证326
Chapter 4 Certificate of Origin
原产地证329
Chapter 5 Packing List
箱单330
Chapter 6 Invoice
发票331
Chapter 7 Insurance Policy
保险单332
参考文献334