Unit 1 Business Letters
Unit 2 Establishing Business Relations
Unit 3 Inquiries and Replies
Unit 4 Offers and Counteru2014offers
Unit 5 Promotion Letters
Unit 6 Orders and Acknowledgements
Unit 7 Payment
Unit 8 Packing
Unit 9 Shipment
Unit 10 Insurance
Unit 11 Claims and Settlements
Unit 12 Business Reports
CASE PRACTICE