Chapter Ⅰ Layout of a Business Letter
nChapter Ⅱ ESTABLISHMENT OF BUSINESS RELATIONS
nLesson One Self-Introduction
nLesson Two Request for the Establishment of Business Relations
n(A) A Letter from an Importer
n(B) A Reply to the Above
nLesson Three Credit Enquiries
nSkill Training for the Establishment of Business Relations
nChapter Ⅲ ENQUIRIES, OFFERS AND COUNTER-OFFERS
nLesson Four (A) A General Enquiry for Wool Material
n(B) A Reply to the Above
nLesson Five A Specific Enquiry
nLesson Six A Non-Firm Offer
nLesson Seven A Counter-Offer
nSkill Training for Enquiries, Offers and Counter-Offers
nChapter Ⅳ CONCLUSION OF BUSINESS
nLesson Eight An Order
nLesson Nine (A) A Repeat Order
n(B) Declining a Repeat Order
nLesson Ten (A) Sending a Sales Confirmation
n(B) A Counter-Signature Letter
nSkill Training for the Conclusion of Business
nChapter Ⅴ PAYMENT
nLesson Eleven Asking for D/P
nLesson Twelve Declining D/A
nLesson Thirteen (A) Modifying Terms of Payment
n(B) A Reply
nSkill Training for Payment
nChapter Ⅵ Establishment of, Extension of and Amendment to L/C
nLesson Fourteen (A) Urging the Establishment of L/C
n(B) A Reply
nLesson Fifteen Asking for the Extension of L/C
nLesson Sixteen
nAsking for L/C Amendment (1)
nLesson Seventeen Asking for L/C Amendment (2)
nSkill Training for the Establishment of, Extension of and Amendment to L/C
nChapter Ⅶ Shipment
nLesson Eighteen (A) Urging Shipment (1)
n(B) A Reply (1)
n(C) Urging Shipment (2)
n(D) A Reply (2)
nLesson Nineteen (A) Asking for Transshipment and Partial Shipment
n(B) A Reply
nLesson Twenty Information on Container Service
nLetter (A)
nLetter (B)
nSkill Training for Shipment
nChapter Ⅷ Packing
nLesson Twenty-One Packing Requirement
nLesson Twenty-Two Inner Packing
nLesson Twenty-Three Outer Packing
nSkill Training for Packing
nChapter Ⅸ Insurance
nLesson Twenty-Four Asking for CFR Terms
nLesson Twenty-Five Asking the Seller to Cover Insurance
nLesson Twenty-Six Insurance Clause
nSkill Training for Insurance
nChapter X Complaints and Claims ;
nLesson Twenty-Seven Complaints of Wrong Goods Delivery
nLesson Twenty-Eight (A) Claim for Short Weight
n(B) A Replyu2014u2014Settlement of the Claim
nLesson Twenty-Nine (A) Claim for Improper Packing
n(B) Declining the Claim
nSkill Training for Complaints and Claims
nChapter Ⅺ Agency
nLesson Thirty (A) Asking for Sole Agency
n(B) An Unfavorable Reply
nLesson Thirty-One A Favorable Reply to the Request for Sole Agency
nLesson Thirty-Two Sole Agency Agreement
nSkill Training for Agency
nChapter Ⅻ Other International Business Activities
nLesson Thirty-Three Joint Venture
nLesson Thirty-Four Compensation Trade
nLesson Thirty-Five Investment in China
n(A) Inquiring about Preferential Treatment
n(B) A Reply
nLesson Thirty-Six
nBidding
nSkill Training for Other International Business Activities
nAppendixes
nFax
nE-mail
nTelex
nVocabulary