总序
n前言
nUnit One Elements of Business Letter Writing
nUnit Two Establishing Business Relations
nUnit Three Inquiry and Offer
nUnit Four Price
nUnit Five Acceptance and Order
nUnit Six Payment
nUnit Seven Shipment and Delivery
nUnit Eight Contract and Confirmation
nUnit Nine Insurance
nUnit Ten C1aim and Arbitration
nUnit Eleven Agency
nUnit Twelve Joint Venture
nUnit Thirteen Invitation for Bid and Bid
nUnit Fourteen Technology Transfer
nUnit Fifteen Telex.E-Mail and Fax
nAppendices
nTapescript of the Diaogues
nKey to the Exercises