UnitlIntroduction
1.00verview
1.1WhatIsMarketingAllAbout?
1.1.1TheConceptofExchangeExercises
1.2DefinitionsofInternationalMarketing
1.2.1TheOriginsofMarketing
ExercisesⅠ
1.3TheImportanceofMarketing
1.4WhyShouldYouStudyMarketing?
ExercisesⅡ
Unit2ConsumerandMarkets
2.O0verview
2.1TheDecisionu2014makingProcess
2.1.1Problem
2.1.2Search
2.1.3Evaluation
2.1.4Decision
2.1.5Post-purchaseEvaluationProcess
2.2PurchasingSituations
2.2.1RoutinePS
2.2.2LimitedPS
2.2.3ExtendedPS
2.2.4TheImportanceofPurcha-singSituations
ExercisesⅠ
2.3EnvironmentalInfluence
2.3.1SocioculturalInfluence
2.3.2TechnologicalInfluence
2.3.3EconomicandCompetitiveInfluence
2.3.4PoliticalandLegalInfluence
2.4PsychologicalInfluences--theIndividual
2.4.1PersonalityInfluence
2.4.2PerceptionInfluence
2.4.3Learning
2.4.4Motivation
2.4.5Attitudes
2.5SocioculturalInfluences--theGroup
2.5.1SocialClassInfluence
2.5.2CultureandSubcultureInfluence
2.5.3ReferenceGroupsInfluence
2.5.4FamilyInfluence
ExercisesⅡ
Unit3NewProductDevelopmentStrategies
Unit4InternationalProductPlanningandDevelopment
Unit5DistributionPlanningandChannels
Unit6Business-to-BusinessMarkets
Unit7Service,NonprofitMarketingandSociety
Unit8AdvertisingandPublicRealations
Unit9PersonalSellingandSalesManagement
Unit10InternetCommunicationsandNewMedia
Unit11DirectMarketing,ExhibitionsandTradeFairs
Unit12MarketingandSociety
Unit13MarketingofServices
AppendixGlossary