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新编外贸英语函电辅导用书目录

Part I Basic Knowledge of Business Letter Writing

Module One Written Communicationu2014An Overview(3)

1. Parts of a Business Letter(3)

2. Format of Business Letters(8)

3. Envelope Addressing(10)

4. Language and Tone(11)

5. Structuring Communication(12)

6. E-mails(13)

Key to Intake(16)

Part II Customers Development Maintainance

Module Two Establishment of Business Relations(21)

Specimen Letters for Analysis(25)

Specimen Letters for Self-study(33)

Key to Intake(40)

Output(41)

Module Three Inquiries and Replies(43)

Specimen Letters for Analysis(45)

Specimen Letters for Self-study(50)

Key to Intake(58)

Output(59)

Module Four Making Quotations and Offers(61)

Specimen Letters for Analysis(63)

Specimen Letters for Self-study(73)

Key to Intake(80)

Output(81)

Part III Negotiation Signing Contracts

Module Five Making Counteroffers and Declining Orders(85)

Specimen Letters for Analysis(87)

Specimen Letters for Self-study(97)

Key to Intake(100)

Output(101)

Module Six Acceptance and Orders(103)

Specimen Letters for Analysis(106)

Specimen Letters for Self-study(115)

Key to Intake(126)

Output(127)

Module Seven Terms of Payment(129)

Specimen Letters for Analysis(137)

Specimen Letters for Self-study(144)

Key to Intake(147)

Output(148)

Part IV Execution of Contracts

Module Eight Letter of Credit(153)

Specimen Letters for Analysis(158)

Specimen Letters for Self-study(171)

Key to Intake(174)

Output(176)

Module Nine Packing and Shipment(181)

Specimen Letters for Analysis(184)

Specimen Letters for Self-study(193)

Key to Intake(201)

Output(202)

Module Ten Insurance(203)

Specimen Letters for Analysis(208)

Specimen Letters for Self-study(214)

Key to Intake(217)

Output(218)

Module Eleven Complaint and Claim(219)

Specimen Letters for Analysis(224)

Specimen Letters for Self-study(230)

Key to Intake(237)

Output(238)[1]

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