ContentsModule 1 Introduction and Greetings1
Module 2 Entertaining Foreign Business Partners19
Module 3 Business Meetings39
Module 4 International Business Traveling59
Module 5 Making Phone Calls79
Test 197
Test 299
Module 6 Company Introduction101
Module 7 Exhibition Service121
Module 8 Business Contacts141
Module 9 Payment, Delivery and Insurance163
Module 10 Complaints, Claims and Settlement181
Test 3203
Test 4205
References207