Unit One
Presentation and Layout of Business Letters商业信函格式
Unit Fwo
Inquiries询购
Unit/hree
Repl ies and Quotations复函与报价
Unit Four
Orders and Acknowledgment订购与确认
Unit Five
Insurance保险
Unit Six
Packing包装
Unit Seven
Transportation运输
Unit Eight
Payment by L/C信用证付款
Unit Nine
Other Modes of Payment其他付款方式
Unit Ten
Complaints and Adjustment投诉与处理
Unit Eleven
Agencies代理
Unit Twelve
Electronic Correspondence电子信函